Cancellation of pickup & drop service before one hour of scheduled pickup time is non-chargeable.
Any cancellation from one hour prior to the scheduled pickup time until the pickup time will be charged at
50% value of
the task fee as mentioned while booking.
In case of any cancellation after the EYL knight personnel has reached the pick-up location/service
location, will be
charged at 100% of the task/service fee as mentioned while booking.
Parcels once picked up and in transit cannot be cancelled, relocated or rescheduled. If cancelled, no refund
of fees and
if rescheduled or relocated then an additional task fee will be applied
The client agrees to pay the service charge at the time of booking. Any additional requirements will incur
separate
charges.
Free cancellations or rescheduling is allowed 1 day prior to the booking. Cancellation or rescheduling on
the same day
of booking will incur a flat Rs. 250/- cancellation charge.
In case of any cancellation after the EYL service knight personnel has reached the service location
or
during an ongoing
service/treatment, will be charged at 100% of the service fee as mentioned while booking.
Refer to https://bazaar.easeyourlife.in/page/cancellation-return-and-refund-policy
EYL team shall initiate a refund after the confirmation and analysis of the situation leading to the cause
of the same.
The same will be credited either to the customer via PAYTM, credit note or directly to Customer bank account
within 7
working days, whichever mode is preferred by Customer.
For any further disputes or queries, customers can get in touch with our team on the customer helpline
numbers or write
to us at frontdesk@easeyourlife.in
Refer to https://bazaar.easeyourlife.in/page/cancellation-return-and-refund-policy
# All refund amounts for EYL & EYL Bazaar shall be credited to Buyer’s account as may be stipulated as per
the payment
mechanism of Buyer’s choice, the estimated timelines are detailed as below,
| Process | Payment Method | Refund Source | TAT |
|---|---|---|---|
| Order Edit/ Cancellation/ Compensation/ Payment Failure | Net Banking | Source | 2-10 Business Days |
| Debit/Credit Cards | Source | 5-10 Business Days | |
| UPI | Source | 2-7 Business Days | |
| Wallets- PhonePe/Mobikwik/Freecharge/Airtel Money/Ola Money (Postpaid+Wallet)/JioMoney/PayZapp | Source | 0-3 Business Days | |
| ICICI Bank Pay Later | Source | 0-3 Business Days |
