The domain name www.easeyourlife.in is a service booking platform completely owned and operated by Elements Media
Works Private Limited. “Ease Your LifeTM" is Trademark belonging to ELEMENTS EYL SERVICES PVT. LTD.
We respect your private information hence we want you to fully understand and become aware about our information
collection process. This policy and all its clauses are applicable to Ease Your L life which is a service booking
platform completely owned and operated by Elements Media Works Private Limited. Please read the following clauses
to understand about our information gathering and dissemination practices. It is understood that by using our
website Ease Your Life you consent to the data gathering practices used anywhere in the website.
If you do not agree with the terms and conditions of our Privacy Policy, including in relation to the manner of
collection or use of your information, please do not use or access the website/app. By mere use of the
Website/App, you expressly consent to our use and disclosure of your personal information in accordance with this
Privacy Policy
IMPORTANT NOTE:
This privacy policy is subject to change at any time without notice. To make sure you are aware of any changes,
please review this policy periodically. By visiting this Website you agree to be bound by the terms and conditions
of this Privacy Policy. If you do not agree please do not use or access our Website. By mere use of the Website,
you expressly consent to our use and disclosure of your personal information in accordance with this Privacy
Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.
1. COLLECTION OF PERSONAL DETAILS AND OTHER INFORMATION
a) When you use our Website, we collect and store your personal information which is provided by you from time to
time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This
allows us to provide services and features that most likely meet your needs, and to customize our Website to make
your experience safer and easier. More importantly, while doing so we collect personal information from you that
we consider necessary for achieving this purpose. In general, you can browse the Website without telling us who
you are or revealing any personal information about yourself. Once you give us your personal information, you are
not anonymous to us. Where possible, we indicate which fields are required and which fields are optional.
b) You always have the option to not provide information by choosing not to use a particular service or
feature on the Website. We may automatically track certain information about you based upon your behaviour on our
Website. We use this information to do internal research on our users; demographics, interests, and behaviour to
better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis.
This information may include the URL that you just came from (whether this URL is on our Website or not), which
URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP
address. We use data collection devices such as & “cookies” on certain pages of the Website to help analyse our
web page flow, measure promotional effectiveness, and promote trust and safety.
c) “Cookies” are small files placed on your hard drive that assist us in providing our services. We offer
certain features that are only available through the use of a cookie. We also use cookies to allow you to enter
your password less frequently during a session. Cookies can also help us provide information that is targeted to
your interests. Most cookies are “session cookies”; meaning that they are automatically deleted from your hard
drive at the end of a session. You are always free to decline our cookies if your browser permits, although in
that case you may not be able to use certain features on the Website and you may be required to re-enter your
password more frequently during a session.
d) Additionally, you may encounter “cookies” or other similar devices on certain pages of the Website that
are placed by third parties. We do not control the use of cookies by third parties. If you choose to buy any
service on the Website, we collect information about your buying behaviour including the details of your
equipment/asset/item etc. If you transact with us, we collect some additional information, such as a billing
address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument
details and tracking information from cheques or money orders.
e) If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we
will collect that information you provide to us. We retain this information as necessary to resolve disputes,
provide customer support and troubleshoot problems as permitted by law.
f) If you send us personal correspondence, such as emails or letters, or if other users or third parties
send us correspondence about your activities or postings on the Website, we may collect such information into a
file specific to you.
g) We collect personally identifiable information (email address, name, phone number, credit card / debit card /
other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some
sections of our Website without being a registered member, certain activities (such as placing an order to avail
any service or services) may require registration. We use such identifiable information to send you offers based
on your previous orders and your interests.
2. USE OF DEMOGRAPHIC / PROFILE DATA / YOUR INFORMATION
a) We use personal information to provide the services you request. To the extent we use your personal information
to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to
resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in
our products and services, inform you about online and offline offers, products, services, and updates; customize
your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and
conditions; and as otherwise described to you at the time of collection. In our efforts to continually improve our
product and service offerings, we collect and analyse demographic and profile data about our users’ activity on
our Website. We identify and use your IP address to help diagnose problems with our server, and to administer our
Website. Your IP address is also used to help identify you and to gather broad demographic information. We will
occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and
demographic information (like zip code, age, or income level). We use this data to tailor your experience at our
Website, providing you with content that we think you might be interested in and to display content according to
your preferences.
b) Cookies: A “cookie” is a small piece of information stored by a web server on a web browser so it can be
later read back from that browser. Cookies are useful for enabling the browser to remember information specific to
a given user. We place both permanent and temporary cookies in your computer’s hard drive. The cookies do not
contain any of your personally identifiable information.
c) We only collect and use such information from you that we consider necessary for achieving a seamless,
efficient and safe experience, customized to your needs including:
• To enable the provision of services opted for by you;
• To communicate necessary account and product/service related information from time to time;
• To allow you to receive quality customer care services;
• To undertake necessary fraud and money laundering prevention checks, and comply with the highest security
standards;
• To comply with applicable laws, rules and regulations; and
• To provide you with information and offers on products and services, on updates, on promotions, on
related,
affiliated
or associated service providers and partners, that we believe would be of interest to you.
d) Wherever any service requested by you involves a third party, such information as is reasonably
necessary by
the
Company to carry out your service request may be shared with such third party.
3. SHARING OF PERSONAL INFORMATION
a) We may share personal information with our other corporate entities and affiliates to help detect and prevent
identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse
of our
services; and to facilitate joint or co-branded services that you request where such services are provided by more
than
one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you
explicitly opt-in. We may disclose personal information if required to do so by law or in the good faith belief
that
such disclosure is reasonably necessary to respond to subpoenas, legal notices, court orders, or other legal
process.
b) We may disclose personal information to law enforcement offices, third party rights owners, or others in the
good
faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to
claims
that an advertisement, posting or other content violates the rights of a third party; or protect the rights,
property or
personal safety of our users or the general public. We and our affiliates will share / sell some or all of your
personal
information with another business entity should we (or our assets) plan to merge with, or be acquired by that
business
entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other
business
entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal
information.
4. LINKS TO OTHER SITES
Our Website links to other websites that may collect personally identifiable information about you. Ease Your Life
is
not responsible for the privacy practices or the content of those linked websites. Make sure to read the privacy
policy
documentation of the website you go to from our website.
5. SECURITY PRECAUTIONS
a) Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the
information
under our control. Whenever you change or access your account information, we offer the use of a secure server.
Once
your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized
access. We maintain strict physical, electronic, and administrative safeguards to protect your personal
information from
unauthorized or inappropriate access. This website will take all reasonable efforts to ensure the confidentiality
of
personal data, uploaded information etc. and will take reasonable efforts to ensure that the information received
from
you is not misused. This website also reveals personal data/information uploaded by you in connection with any
lawful
process.
b) While this website will take the above reasonable measures to guard against misuse of personal data/information
submitted to it by you, this website cannot guarantee that someone will not overcome our security measures,
including,
without limitation, the security measures implemented on this Website. Therefore, your posting of personal data/
information on this Web site constitutes your acceptance of this risk, and by posting of personal
data/information, you
waive any right to seek legal relief from this website due to any misuse of your information.
6. CHOICE/OPT-OUT
We provide all users with the opportunity to opt-out of receiving non-essential (promotional,
marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an
account. If you want to remove your contact information from all Ease Your Life lists, then you may contact us
with the
request.
7. ADVERTISEMENTS ON EASE YOUR LIFE™
We do not use third-party advertising companies to serve ads when you visit our Website.
We use your contact information to send you offers based on your interests and prior activity. The
Company may also use contact information internally to direct its efforts for product improvement, to contact you
as a
survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest
sponsors
or advertisers.
8. YOUR CONSENT
By using the Website and/ or by providing your information, you consent to the collection and use of the
information you
disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for
sharing
your information as per this privacy policy. If we decide to change our privacy policy, we will post those changes
on
this page so that you are always aware of what information we collect, how we use it, and under what circumstances
we
disclose it.
9. CHANGES TO THIS POLICY
Our Privacy Policy is incorporated into the Terms and Conditions of Use of the website/app, and is subject to
change
from time to time without notice. It is strongly recommended that you periodically review our Privacy Policy along
with
the Terms of Use as posted on the App/Web.
10. CONTACTING US
Should you have any clarifications regarding this Privacy Policy, please do not hesitate to contact us
at frontdesk@easeyourlife.in .
Last updated on 10.10.2022
